2004 Mercedes benz E320 Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz E320 2004 engine and engine cooling. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz E320 2004 engine and engine cooling and complaints other owners have filed.
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2004 Mercedes benz E320 Engine And Engine Cooling Problems, Complaints and Defects

 Issue ID1061181
 Internal NHTSA #10585077
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelE320
 Model Year2004
 File date25/04/14
 ComponentENGINE AND ENGINE COOLING
Product type codeVEHICLE
 Description of the problemI left my home in cincinnati, oh at 8:25, with a 1/2 tank of gas, drove ~ 3 miles to hwy126 and merged to 75s. I moved from the right to the middle to the left lane. After being at 50 mph ~ 2 minutes on the left lane, the car suddenly stopped. The dashboard was all lit up with warning signs, check engine, brakes and oil. I put my hazard light on, put the car in park, turned the key off, and then back on. The same warning signs came on and the car did not start. I called mercedes assistance who advised to call 911 and that a tow truck will arrive in 1 hour. I called 911 and surprisingly got a voice message that all operators are busy! A minute later an operator came on the line, she asked where i was and i told her that i was on the left (high speed lane). She asked me if i was in a black mercedes. She indicated that a dispatcher is on the way. At 8:51 i called aaa to get a towtruck earlier. They said they will come in 45 min. A car assistance van came and eventually the police car. They stopped behind my car, and tried to turn the car on and were unable to, they asked me to put it in neutral but the gear would not move. The policeman stopped the traffic on the highway, asked me to step out of the car while he managed to put the gear on neutral and asked me to sit back in the car and steer. They manually pushed the car to the right shoulder but i was not able to steer as the power steering was not working. At 9:18 the aaa truck came and towed the car to the mercedes dealership. They diagnosed the problem as a sudden failure of the crankshaft position sensor and replaced it for a charge of $463. 46. I found on the web that several mercedes models have had this problem occur but there has never been a recall. The sudden complete failure of a car in the midst of rush hour traffic creating a major hazard to me and other drivers needs the attention of the nhtsa.
 Vehicle Mileage at Failure111573
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateCINCINNATI, OH
VIN pattern WDBUF65J34AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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